Data Protection Policy

for Residents of the European Union

Goldplate Solutions recognises principles and requirements of the General Data Protection Regulation (GDPR) adopted by the European Union. Goldplate Solutions will, so far as is reasonably practical, comply with the Data Protection Principles contained in the Data Protection Act to ensure all data is:

  • Fairly and lawfully processed
  • Obtained and used for specific and clearly stated purposes
  • Adequate, relevant, and not excessive
  • Accurate and up-to-date
  • Not kept for longer than necessary
  • Processed in accordance with your rights
  • Secure
  • Not transferred to other countries without adequate protection

What is “Personal Information”

The GDPR aims to protect the “personal data” or personal information of individuals within the EU and covers many processing activities, including collection, storage, consultation, transfer, and destruction, of this data. “Personal data” means any and all information relating to an identified or identifiable natural person. You can be identified from information such as your name, email address, phone number, home address, driver’s license number, and passport number. You may also be identifiable from information such as an online identifier, IP address, unique device ID or cookie.

Data Collected by Goldplate Solutions

Generally, those who wish to attend demonstrations, trade shows, or similar events, or register for the app, will provide details for for those online or over the telephone. During the process of that registration, you share with us personal information about yourself which generally includes contact information, demographics pertaining to your trade or profession, and payment information. Alternatively we may collect association membership data directly from the organisation to which you belong.

How Goldplate Solutions Uses Your Registration Data

  • Email advance notice of and/or invitation to events
  • Email notices in relation to the operation of your account
  • Send email to confirm your registration
  • Generate log files specific to the usage of your account, for security and support purposes
  • Potentially track your application usage

How Goldplate Solutions May Share Your Data

  • Share with third party event organiser (trade association, etc.).
  • Anonymous data from clients may be aggregated and statistics shared to benefit the whole
  • Share with third parties in the course of arranging meetings, etc. (e.g., hotel booking companies).
  • Goldplate Solutions may send you email/direct mail.

Once your data has been shared with a third party, Goldplate Solutions no longer has direct control over that information, but we require our partners to agree to follow GDPR.

Your Rights

We recognise that all personal information you submit to Goldplate Solutions belongs to you, and that we use your data only with your permission. You have the following specific rights:

  • Informed: We will tell you exactly how we use your data in clear, plain language.
  • Consent: Goldplate Solutions will not store or use your data without your consent. If we get your data from a membership organisation or another source, we will ensure through a contract that they are also compliant with GDPR consent regulations.
  • Access and Portability: View and download all personal data Goldplate Solutions may store.
  • Modification: Request changes or updates to any personal data Goldplate Solutions stores.
  • Erasure: Request that Goldplate Solutions purge all personal identifying information at any time.

Data Security

The Goldplate Solutions Data Security Policy is a compilation of related policies that, when taken together, reflect a comprehensive approach to data security that complies with PCI requirements, SSAE 18 requirements, GDPR regulations, and generally accepted best business practices.

Specific data security measures include:

  • No sensitive personal information (SPI) such as credit card numbers, bank account numbers, passport, and social security numbers, is stored on Goldplate Solutions’ servers.
  • Goldplate Solutions follows generally accepted best practices for secure software development.
  • All data is stored on physically secure hardware.
  • Personal data is secured behind network fire walls and access requires login credentials.
  • All data processed through websites is encrypted in transit.
  • In the unlikely event of a data breach, Goldplate Solutions has policies in place to notify affected parties.
  • Data security is regularly audited by third parties.

Right of Access

Should you wish to view, modify, or erase your data, you can make that request by sending an email to dataprivacy@goldplatesolutions.com